Legal
Privacy Policy
Last updated: May 10, 2026
Titan Restaurant Equipment Services ("Titan", "we", "our", or "us") is committed to protecting the privacy of customers and visitors. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
1. Information We Collect
When you contact us through this website or request service, we may collect your name, business or location, phone number, email address, equipment details, and a description of your service request. We also collect basic technical data (IP address, browser type, pages visited) through standard website logs and analytics tools.
2. How We Use Your Information
We use the information you provide to respond to service requests, schedule technician visits, send service confirmations and follow-ups, process invoices, and improve our website and services. We do not sell or rent your personal information to third parties.
3. Information Sharing
We may share information with service partners and subcontractors who help us deliver service (for example, parts suppliers or scheduling tools), with payment processors to handle transactions, or when required by law. Any third parties handling your information on our behalf are expected to keep it confidential.
4. Cookies & Tracking
This site may use cookies and similar technologies to remember preferences and measure traffic. You can disable cookies through your browser settings, though some site features may not function as expected without them.
5. Data Security
We take reasonable steps to safeguard the information you provide, including secure transmission for data submitted through our contact form. No method of transmission or storage is fully secure, however, and we cannot guarantee absolute security.
6. Your Rights
You may request a copy of the personal information we hold about you, ask us to correct inaccurate information, or request deletion of information we no longer need to keep. Contact us using the details below to make a request.
7. Children's Privacy
Our services are intended for commercial foodservice operators. We do not knowingly collect personal information from children under 13.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect the most recent revision. Material changes will be communicated through this page.
9. Contact Us
Questions about this Privacy Policy or how we handle your information can be directed to Titan Restaurant Equipment Services by phone at (203) 530-1076 or by email at service@titanresco.com.