Legal
Terms of Service
Last updated: May 10, 2026
These Terms of Service govern your use of the Titan Restaurant Equipment Services website and any services we provide. Please read them carefully before requesting service or otherwise engaging with us.
1. Acceptance of Terms
By using this website, requesting service, or engaging Titan Restaurant Equipment Services ("Titan", "we", "our", or "us") to perform work, you agree to these Terms of Service. If you do not agree, please do not use the site or our services.
2. Services Provided
Titan provides commercial foodservice equipment repair, installation, relocation, preventive maintenance, and emergency service across Connecticut. Specific scope, parts, and labor are confirmed at the time of dispatch or in a written estimate.
3. Service Area
We are based in East Haven, CT and primarily serve the Connecticut shoreline and Connecticut River Valley, with statewide coverage available for franchise and multi-location clients. Service availability outside Connecticut is offered at our discretion.
4. Estimates, Pricing & Payment
Standard service is billed according to our published rates or written estimate. Diagnostic, travel, and after-hours fees may apply. Parts pricing reflects current supplier costs. Invoices are due on receipt unless otherwise agreed in writing. Late or unpaid balances may be subject to interest and collection costs.
5. Customer Responsibilities
Customers are expected to provide safe, reasonable access to equipment, accurate information about the issue, and a working power, water, and gas connection where applicable. Equipment must be in a condition suitable for service. Hazards on site must be disclosed in advance.
6. Warranties & Disclaimers
Workmanship on completed repairs is warranted for 30 days unless a different warranty period is stated in writing. Parts carry the warranty offered by the manufacturer. Beyond these stated warranties, services are provided "as is" without further warranty of any kind.
7. Limitation of Liability
To the fullest extent permitted by law, Titan is not liable for indirect, incidental, special, or consequential damages — including lost revenue or business interruption — arising from service performed or delays in service. Our total liability for any claim is limited to the amount paid by the customer for the specific service that gave rise to the claim.
8. Cancellations & Refunds
Service appointments may be cancelled or rescheduled at no charge with reasonable advance notice. Cancellations after a technician has been dispatched may be subject to a trip charge. Refunds for completed work are evaluated on a case-by-case basis.
9. Intellectual Property
All content on this website — including text, logos, images, and design — is the property of Titan Restaurant Equipment Services or its licensors and may not be copied, reproduced, or used without written permission.
10. Website Use
You agree not to misuse this site, attempt to gain unauthorized access, transmit malicious code, or use automated systems to scrape content. We may suspend or terminate access to the site at our discretion.
11. Changes to These Terms
We may update these Terms from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the site or our services after a change constitutes acceptance of the updated Terms.
12. Governing Law
These Terms are governed by the laws of the State of Connecticut, without regard to its conflict of laws principles. Any disputes will be resolved in the state or federal courts located in Connecticut.
13. Contact Us
Questions about these Terms can be directed to Titan Restaurant Equipment Services by phone at (203) 530-1076 or by email at service@titanresco.com.